"When it absolutely, positively, has to be there overnight" has taken on a whole new meaning in our interconnected world of global commerce. FedEx is now a diverse portfolio of transportation, e-commerce, and business solutions. The technology environment necessary to support this digital transformation is just one component of success. However, the associated risks of global shipping systems means compliance is "table stakes." Justin walks us through what it means to play in the 21st century economy.
• Tell us a little bit about your career, what brought you to FedEx, as well as your various roles there, including today as Chief Compliance Officer?
• How do you see shipping systems continuing to evolve as we come through the pandemic, and how is digital supporting even greater change?
• What impacts did COVID19 have on your people around the globe, as compliance extended to health, and not just the goods and services and associated regulations?
• How did COVID19 shift an already evolving set of decision metrics? (For Darren Lee), how does Proofpoint see these issues evolving across the shipping sector and in general?
• What are the strategic technology decisions necessary not just for shipping itself but the growing amount of data related to those shipments? Especially with a global footprint, like FedEx?
• With compliance and integrity as a core internal guidepost, how do you operationalize those corporate principles? How do you think through recommendations to the executive team?
• What are the critical privacy/security issues you are managing? How does this overlap with compliance in general, and compliance more specifically, for shipping systems?
• How do standards interact internally and externally with 3rd parties, and how do both support compliance? Manage risk? Globally?
• Any concluding thoughts for our audience as a Chief Compliance Officer on these topics or others?