As restaurants welcome back in-person dining and sporting stadiums fill back up with fans, much has been learned during the "COVID-era," Norman Abdallah, Gordon Ramsay, and Danny Branch, Atlanta Falcons, share not only their experiences with the evolving customer experience but address the following:

• How has made a difference for your brands. What will you do differently going forward based on your learnings vis a vis data?

• Arthur Blank and Gordon Ramsay are well known for your high-touch approaches to customers. How do you increase engagement and experiences (and loyalty)?

• How do you see technology impacting your industries more generally? Is the future really now?

• What are some best practices around in-stadium experience? And the pre- and post-game experience?

• How is the in-restaurant experience changing? How are best practices evolving? How are you extending the dining experience beyond the restaurant?

• What are you most excited about in terms of the future of your industries? What are you most concerned about?