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The modern healthcare ecosystem is evolving rapidly, not just at the traditional point of care but through tele-health and digital apps. From patient to primary care to hospitals to specialists and beyond, digital is enhancing and changing all aspects of healthcare. From the evolving nature of work in healthcare to innovation and technology in general to the changing delivery of care, Chif and Antonio take us through all aspects of this "human ecoystem."

• Can you share a little bit about your careers/backgrounds?

• Antonio, working for the first Chief Digital Officer at Humana, what do you see as the key issues to harnessing digital tech across the company and in the healthcare ecosystem?

• Chif, as VP of IT for a hospital in a city like New York, what are the most critical technology issues as you not only care for patients but coordinate vital details around their care teams?

• As Humana transforms from a respected insurance titan into a healthcare company, how are you and your fellow execs looking at technology as part of the strategy?

• As you look forward at NY-Presbyterian, Chif, how do you simultaneously innovate, while rationalizing applications and development tools? Heather, how has Studio H changed Humana’s technology approaches? What do you both see ahead?

• Digital transformation is accelerating across the healthcare landscape. How can HCPs, primary care, hospitals, pharmacies and others in the healthcare ecosystem adapt?

• How do you increase customer/patient satisfaction and loyalty through the smart use of technology? What do you see as the future of tele-health and virtual care as a result of what we’ve learned during this COVID year? How do you see your own workforces evolving in the new hybrid models of physical/remote?

• What are the critical privacy/security issues you are both managing (general, not specific)? What should the industry be doing as a whole?

• As accomplished leaders, what piece of advice would you share with the other executives listening/watching as critical for the rest of 2021 and beyond?